Care Coordination & Case Management

Types of Care Coordination & Case Management Services

Every individual's journey is different. Our services are designed to provide guidance, advocacy, and connection at every stage of life.

• Person-Centered Planning

  Collaborative planning that focuses on an individual's goals, preferences, strengths, and vision for the future while identifying the supports needed to achieve those goals.

• Service Navigation & Resource Connection

  Helping individuals and families understand available services, eligibility requirements, funding options, and community resources.

• Family & Caregiver Support

  Guidance and education that help families better understand service systems, coordinate supports, and advocate for their loved one's needs.

• Healthcare & Provider Coordination

  Collaboration with healthcare professionals, therapists, behavioral health providers, schools, and other service partners to ensure coordinated care.

• Transition Planning

  Support during important life transitions, including school-to-adulthood planning, employment goals, residential transitions, aging-related needs, and changes in services.

• Advocacy & Support Team Collaboration

  Helping individuals and families communicate their needs, participate in planning meetings, and build strong partnerships with service providers and support teams.

Quality Assurance

Redwood Family Care Network is committed to providing high-quality care coordination services that are responsive, person-centered, and focused on positive outcomes.

Our commitment includes:

• Individualized planning centered around each person's goals
• Ongoing communication with individuals, families, and providers
• Staff training and professional development
• Compliance with state regulations and program requirements
• Continuous quality improvement and outcome monitoring
• Strong partnerships with community organizations and service providers

We believe effective care coordination helps individuals and families feel informed, supported, and empowered throughout their journey.

FAQs

• What are Care Coordination & Case Management services?

  Care Coordination & Case Management services help individuals and families navigate disability, healthcare, educational, behavioral health, and community support systems. Services focus on connecting resources, coordinating providers, advocating for needs, and developing person-centered plans.

• Who can access Care Coordination & Case Management services?

  Eligibility varies by state, funding source, and program. These services are often available to individuals with intellectual and developmental disabilities and their families who need assistance navigating services, accessing resources, or coordinating supports.

• What is the goal of Care Coordination & Case Management?

  The goal is to ensure individuals receive the right services, supports, and resources at the right time while promoting independence, self-determination, community participation, and quality of life.

• Do families participate in care planning?

  Yes. Families, guardians, caregivers, and other members of an individual’s support network often play an important role in the planning process. Collaboration helps ensure services reflect the individual’s goals, preferences, and needs.

• How are Care Coordination & Case Management services funded?

  Funding may come from state disability agencies, Medicaid waiver programs, regional centers, managed care organizations, healthcare systems, educational programs, or other approved funding sources. Availability varies by state and program.

• Is Redwood an approved provider with state disability agencies?

  Yes. Redwood Family Care Network partners with state disability agencies, regional centers, healthcare organizations, and community partners across multiple states to provide person-centered services and supports. Available programs and provider approvals may vary by location.