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Redwood’s Supports in Minnesota

Our Minnesota services are focused on supporting the unique goals, strengths, and needs of each individual while helping families navigate every stage of the journey.

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Residential & Home Support

Our Residential and In Home Support services help individuals build independence, develop daily living skills, strengthen community connections, and achieve personal goals while receiving the level of support that is right for them.

Funding & Reimbursement

Many disability services in Minnesota are funded through Minnesota Health Care Programs (MHCP) and administered through county agencies and managed care organizations.

Service Authorization

Before services can begin, the lead agency (County or Tribe) must authorize services through Minnesota's MN-ITS system.

Authorization is based on assessed needs, eligibility requirements, and approved service plans.

Fee-for-Service Reimbursement

Minnesota utilizes a fee-for-service reimbursement model.

Services are documented according to established billing units, which may include:

  • Time-based services (such as 15-minute increments for individualized supports)
  • Daily or per diem rates for residential services

Claims Submission

Authorized services are billed electronically through the MN-ITS portal and reimbursed by the State of Minnesota or the applicable Managed Care Organization (MCO).

This process helps ensure services are delivered and reimbursed in accordance with Minnesota Department of Human Services (DHS) requirements and 245D regulations.

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How to Access Support

Navigating disability services can feel overwhelming, but understanding the process is the first step. While requirements vary by state, most individuals and families follow a similar path to access services and supports.

Step 1: Check Eligibility with Your State

The first step is determining eligibility for developmental disability services in your state. This often involves completing an application, providing documentation related to a diagnosis or disability, and participating in an assessment process.

Determine Eligibility Now

Step 2: Gather Documentation

Having the right information ready can help make the application process smoother and faster. While requirements vary by state, you may be asked to provide some or all of the following:

Personal Information

  • Full name
  • Address
  • Phone number
  • Parent, guardian, or conservator information (if applicable)
  • Information about disabilities, diagnoses, or support needs

Medical Records & Healthcare Information

  • Health insurance cards (private insurance, Medicaid, Medicare, etc.)
  • Contact information for doctors, specialists, psychologists, therapists, and other healthcare providers
  • Information about hospitals, clinics, or healthcare organizations where services have been received

Evaluations, Reports & School Records

  • Developmental evaluations and assessment reports
  • Screening results from healthcare or educational providers
  • Early Intervention, Early Start, or Head Start documentation
  • School records and contact information for schools attended
  • Individualized Education Program (IEP) documents, if applicable
  • Reports or recommendations from schools, clinics, or other service agencies

Tip: Don't worry if you don't have every document available. Many state agencies and service coordinators can help you identify what information is needed and how to obtain it.

Step 3: Apply

Contact MN Department of Human Services

Our team in Minnesota would be happy to help guide you through this journey. Reach out today!

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Helpful Tips for Navigating Disability Services

Request Your Preferred Provider

Focus on What Matters Most to You

Be Honest About Challenges & Barriers

Include Family, Friends & Trusted Supporters

Use Your Own Words

Keep Important Documents Organized

Ask Questions

Remember That Needs Can Change

If you already know which provider you'd like to work with, let your service coordinator, case manager, or state agency know. In many cases, individuals and families have a choice in selecting their service provider and can specifically request Redwood Family Care Network or one of our family of brands.

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Need help on your journey?

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Think about what's important to you in your daily life. Where do you want to live? How do you want to spend your time? What goals do you have for work, education, relationships, or community involvement? Identifying what matters most can help ensure services are built around your unique needs and aspirations.

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Consider any challenges that make it difficult to do the things you enjoy or achieve your goals. Sharing these barriers helps service coordinators and providers identify supports that can make everyday life easier and more fulfilling.

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You don't have to navigate this process alone. Involve family members, friends, guardians, advocates, or others you trust in conversations and planning meetings. Their insights can help ensure your voice is heard and your goals are fully understood.

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Need help on your journey?

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You don't need to know specific program names or service terminology when requesting support. Simply describe what you're experiencing, what assistance you need, and what would help improve your quality of life. Service coordinators can help identify the programs and services that may be right for you.

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Gathering medical records, evaluations, school documents, and other paperwork ahead of time can help streamline the application process. Keeping these documents in one place makes it easier to access information when needed.

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Need help on your journey?

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It's okay if you don't understand every step of the process. Disability service systems can be complex, and asking questions is an important part of advocating for yourself or your loved one. Don't hesitate to ask for clarification, additional resources, or guidance along the way.

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Need help on your journey?

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Services and supports are not one-size-fits-all. As goals, circumstances, and needs evolve, support plans can often be adjusted. Regularly reviewing your goals helps ensure you continue receiving the services that best support your success and independence.

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Need help on your journey?

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Let’s take the next step together

Whether you're seeking support for yourself, a loved one, or someone you support professionally, our team is here to help.